Can I cancel my order if it is in production?
Unfortunately, once orders enter production, we are unable to make any changes or cancellations.
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Order Cancellations
Can an order be canceled or refunded if it's delayed and I no longer need it?
If your order is delayed and you no longer need it, please provide us with the order information. We can check its status and advise on the situation. However, if the order is already in transit, it may not be possible to cancel it at that stage.
Can I cancel my order if I just placed it?
If you realize you need to cancel your order, please contact our customer service team for assistance. Orders that have not yet entered production can be cancelled for a full refund. If an order is in the process of being produced or has already move