If you receive a stamp with a defect, such as a broken handle or an incorrectly centered stamp, please send us a photo of the stamp or impression. We'll assess the problem and discuss the next steps, whether it's a correction, a replacement, or other
If your received stamp has a spelling error, like a missing letter, reach out to us with your order number so that we can address the issue appropriately.
If a stamp does not meet expectations, please provide a scan showing the stamped impression so we can look in to getting this issue resolved for you.
If a mistake occurs when ordering a custom product, we offer a Percentage discount on a replacement order. If you wish to place a new order with this discount, please contact us to receive a discount code.